Only items purchased on InnoEssence.com with accompanying order information will be accepted. Items purchased on Amaozn.com must be returned through Amazon.
Your full purchase price excluding any shipping costs associated with the original order will be refunded to your original form of payment. Credit card refunds usually take 5-10 business days to appear on your statement.
Limit one return per name, household, or address. We reserve the right to reject any return.